October 7, 2016

Why is Conflict So Hard? How to Manage it More Productively

Despite the worn-out demands that the workplace is no place for “”personal feelings,” people bring all of their unresolved emotional baggage to work – and there is little we can do about that. Outmoded collective beliefs that endure like – work life and personal life should be separate – speak to a lack of knowledge about the new science  of emotions […]
June 17, 2016

People at Work ~ I Want To Know More About You

Ask me what is most important. And I will reply, It is people, It is people, It is people Maori Proverb You read a lot these days about the need for new workplace models. There is a growing consensus that decades of rigid, bottom line, often authoritarian management structures kill the culture necessary for real collaborative relationships.  The old models […]
October 11, 2015

There is Nothing Soft about "Soft Skills"

Ever since I began to work in the business world, the term “soft skills” always felt off to me. The more I come to appreciate the complexity of human dynamics, the more off it feels. In my experience, there is nothing soft or easy about mastering people skills. In fact, when I look around, especially in the workplace, clear and effective […]
September 1, 2015

Cynicism – The Price We All Pay

“Cynicism is an unproductive reaction to disappointment. It springs from the helplessness people feel when they are disappointed by others and allow themselves to become detached observers rather than active participants. It carries with it a sense of entitlement that says, “You have disappointed me therefore  my cynicism is justified.”        Jamie & Maren Showkeir  Have you become a cynic?  If so, […]
February 1, 2015

The "Management Model" You Can’t Manage Without – Part 2

“Brain science’s transformation of management isn’t just about another new technique or model. It’s about shifting our paradigm to incorporate the hard data of science and fundamentally changing the way we think about business.”                                   Charles S. Jacobs, Management Rewired Neuroscience will revolutionize the way we do business. It will do that because it will eventually transform the way we view […]
January 31, 2015

We Need New Models for Workplace Relationships Part 2

“We sense we’ve reached the end of something.” Lynne McTaggart, author, The Bond In Part 1 of this article I explored some of the forces that  have shaped our vision of workplace relationships.    There’s an increasing amount of rhetoric in business conversations today about the importance of optimizing people to maximize their strengths and  nurture  passion and creativity.  Hey, I’m […]
January 24, 2015

We Need New Models for Workplace Relationships – Part 1

I used to facilitate a three-day seminar I had co-developed for the American Management Association on conflict management. From San Francisco to New York, I heard an endless array of workplace “war stories” over five years.  One woman’s experience remains with me today.  (Sara) was distressed and sought out my advice at the end of the first day of the […]
December 4, 2014

The Scarcity Mindset is Killing Us

Which world view dominates our collective mindset – one of scarcity or abundance? Which world view dominates your personal mindset? It’s an important question because this core world view is easily the mother-ship of most of the beliefs that shape our existence. What you believe; what we believe, determines much of how we act. The world we inhabit today is […]
July 16, 2014

Why Today’s Workplace Needs Emotional Intelligence More Than Ever!

We learn a lot from our clients.  Their insights and experiences are our primary lifeline to what is happening at every level in today’s workplace. And too often, what we hear isn’t pretty. Overworked, overburdened, stressed, exhausted, cynical, pessimistic, untrusting, disengaged, resentful, frustrated, fearful and angry are common descriptions too many people give us.  Since we began integrating Emotional Intelligence […]