October 7, 2016

Why is Conflict So Hard? How to Manage it More Productively

Despite the worn-out demands that the workplace is no place for “”personal feelings,” people bring all of their unresolved emotional baggage to work – and there is little we can do about that. Outmoded collective beliefs that endure like – work life and personal life should be separate – speak to a lack of knowledge about the new science  of emotions […]
September 30, 2016

Do “Sensitive” Men Get Overlooked in Business?

Let’s face it, there isn’t much written about “nice” guys and “sensitive” men in the workplace. One of the rare articles exploring ideas about your “atypical” workplace male was explored in the Harvard Business Review article, “Sensitive Men: It’s Your Glass Ceiling,” by Andrew O’Connell. The article raised some interesting questions and assumptions that present a starting point for the […]
February 11, 2016

Why Neuroscience Should Change the Way We Work

Most organizations and their leaders take pride in updating their systems with the latest technology and equipment. They devote significant resources to ensure their employees are using state of the art processes and materials. Most organizational leaders would agree that without constant upgrades, they would be trying to achieve success with their hands tied behind their backs. That’s why it […]
October 20, 2015

8 Ways to Decrease Organizational Fear

 “The fantasy about organizational life is that people will behave in logical, unemotional and well-organized ways. It’s as though the boxes on the organizational charts are designed to keep the messiness of reality, people and emotions away from work.”    Dan Oestrich and Kathleen Ryan, co-authors, Driving Fear from The Workplace.  How is it that with so-called flattened hierarchies, employee engagement […]
June 11, 2015

Workplace Relationships – You Have to Care

“The question in an imperfect competitive reality is: how do we move forward together?              Kevin Roberts, CEO, Saatchi & Saatchi  This post is written out of concern. I’m alarmed by the amount of people in the workplace who admit (some without a hint of regret) that they just “don’t care” about many of the people they […]
May 13, 2015

Conscious Communication – It’s All About US

Underneath every communication is a feeling. This feeling drives your communication.  How conscious are you of the subtext of your communication and the impact it has on others? Every time we do a seminar or facilitate a meeting, people say they want better communication in the workplace.  What most people are hungry for is communication that is real, honest, clear, concise […]
January 24, 2015

We Need New Models for Workplace Relationships – Part 1

I used to facilitate a three-day seminar I had co-developed for the American Management Association on conflict management. From San Francisco to New York, I heard an endless array of workplace “war stories” over five years.  One woman’s experience remains with me today.  (Sara) was distressed and sought out my advice at the end of the first day of the […]
July 16, 2014

Why Today’s Workplace Needs Emotional Intelligence More Than Ever!

We learn a lot from our clients.  Their insights and experiences are our primary lifeline to what is happening at every level in today’s workplace. And too often, what we hear isn’t pretty. Overworked, overburdened, stressed, exhausted, cynical, pessimistic, untrusting, disengaged, resentful, frustrated, fearful and angry are common descriptions too many people give us.  Since we began integrating Emotional Intelligence […]
January 27, 2014

Are We Addicted to Work?

The scene – the window from my midtown Manhattan hotel facing an office building. The time – 6 am –  the usual time I wake up when working in New York City (unless I can help it!)     More than a decade ago, when I started staying at this hotel, the offices were mostly dark at 6 am.   But in recent years, more lights […]